


If EWS not deployed or missing: Work with the Exchange administrator to ensure Autodiscover and EWS are set up correctly. Verify that the EWS Status OK is present.Select Configuration Information, a new window will open.In the notification area on the right side of the taskbar, Hold down the Ctrl key and right-click the Skype for business icon.Verify connectivity to Exchange Web service is available. “The address book is preparing to synchronize. If the problem persists, contact your system administrator.” This may be because the proxy server setting in your web browser does not allow access to the address book. “Cannot synchronize with the corporate address book.

When you try to search the address book Skype for Business, you receive one of the following error messages: This reduces the load on the servers and provides the most up-to-date information possible when you perform a contact search. Skype for Business doesn't download or save a local copy of the address book. Skype for Business address book and GAL lookups are performed through web requests only. After the call, right click or tap and hold the number in your chat list, select View profile, then select Add contact.You can't search the global address list by using Skype for Business Open the Dialpad and call the phone number you want to save. Select your profile picture, choose Skype profile, and then select Share profile.ĭo you want to save a phone number as a contact? No worries, Skype makes it easy to invite anyone to chat. They will automatically be added to your contact list, however, you will only be able to send them up to 10 messages and images will be blurred until they accept your request.ĭo you have a friend who is not on Skype? Select your friend from the search results and you will be taken to a conversation window.Note: For Skype for Android 4.0.4 to 5.1 or Skype Lite users, select Tap to search Skype directory. In the Search field, type the name, Skype name, email, or phone number of the person you want to chat with.From the top of your window in Skype, select People, groups, messages.
